Terms and Conditions of Use

Last updated: June 19, 2026

https://www.applyspainvisa.com is an internet domain owned by APOLLO SOLUTIONS, S.L.U. (hereinafter, «APOLLO» or «ApplySpainVisa»), with registered office at C/ Diego de León 47, 28006 Madrid, Spain, with tax ID (NIF) B13843859 and registered in the Mercantile Registry of Madrid, Volume 45238, Folio 61, Entry 1, Sheet M-795978.

These General Terms of Use (hereinafter the «GTU») are valid as of their publication and refer to the services purchased at the time such Terms were available, remaining in force until any modification or update is notified.

These GTU refer to the following service: a digital self-service tool to help with the Spain digital nomad visa, which provides the User with information, official forms, checklists, step-by-step guides and support templates so they can prepare their own application themselves. ApplySpainVisa is not a law firm or an agency (gestoría), does not provide legal advice or representation before the administrations, and use of the platform does not create any attorney-client relationship.

The User who purchases our services must be of legal age (at least 18 years old) and have legal capacity to contract, affirming that they understand and accept the GTU in their entirety.

In accordance with applicable regulations, the documentation relating to contracts will be archived for 5 years from their conclusion. The User may access the documents in which they appear as a party by requesting it at support@applyspainvisa.com.

ApplySpainVisa reserves the right to make, without prior notice, any changes it deems appropriate to the platform and to these GTU. Changes affecting essential elements will not apply to contracts already concluded unless expressly accepted by the User.

Important notice: independence, nature of the service and absence of guarantee

The digital nomad visa may be applied for directly by the interested person before the competent official bodies, where applicable free of charge or by paying only the corresponding official fees. What ApplySpainVisa offers is a paid, voluntary service of information, preparation and support so that the User can carry out that procedure themselves more comfortably and securely.

ApplySpainVisa does not guarantee the granting of the visa or any outcome of the procedure. The decision on the application corresponds entirely and exclusively to the competent authorities. The information, forms, checklists, guides and templates are indicative and supportive in nature and do not constitute legal, tax or professional advice of any kind.

Definitions

• ApplySpainVisa: web platform through which the self-service assistance service for the Spain digital nomad visa is offered.
• User: natural person with legal capacity to contract through the Web Platform.
• GTU: General Terms of Use applicable to all services offered by ApplySpainVisa.
• Service: set of services available to Users of the Web Platform.
• Web Platform: web-based application accessible at https://www.applyspainvisa.com.
• Party/Parties: ApplySpainVisa and the User.

First: Purpose and formalization of the contract

The User can check their eligibility free of charge using the test available at https://www.applyspainvisa.com. If they decide to continue, they will contract the service by completing a form with their personal data and the data needed to prepare their file. Billing details will subsequently be requested through the payment gateway. Upon completing the purchase, the User must expressly accept these GTU and the Privacy Policy.

Once the User has access to their personal area, they may use the tools to prepare their application: confirmation of the applicable route (UGE or consulate), the correct official forms for their case, a personalized checklist indicating apostilles and translations, a step-by-step guide and support templates. For the service to be provided correctly, the User must supply the essential data and information. ApplySpainVisa acts exclusively as a self-service assistance tool. Final completion, submission of the application and communication with the competent authorities are in all cases the responsibility of the User.

Mandatory form data:

• First and last name.
• Type and number of identity document or tax ID (NIF).
• Email address.

The User may correct their data at any time before submitting the application. Any error in the data entered is the sole responsibility of the User.

Second: Nature of the service, independence and absence of advice

ApplySpainVisa is a private and independent self-service assistance tool. Its service consists of providing information, forms, checklists, guides and templates so that the User prepares their own application themselves. Under no circumstances does ApplySpainVisa represent the User, submit applications on their behalf, or maintain any relationship, affiliation or endorsement with public bodies.

The information and materials provided are indicative and general in nature. References to tax advantages (such as the special regime known as the «Beckham Law»), deadlines, income requirements or other aspects of the visa are merely informative, may vary and do not constitute legal or tax advice. For decisions requiring professional advice, the User should consult a lawyer, tax advisor or other qualified professional.

Immigration regulations and administrative procedures may change; the final decision on any application rests with the competent authorities. ApplySpainVisa is not responsible for disputes that may arise between the User and the Administration.

Third: User accounts and credentials

To access the service, the User must create an account and safeguard their access credentials, which are personal and non-transferable. The User is responsible for all activity carried out through their account and must immediately notify ApplySpainVisa of any unauthorized use.

The User undertakes that the data provided is truthful, accurate, current and complete, and in particular that the credit or debit cards used belong to them and have sufficient funds. ApplySpainVisa does not have the means to verify 100% the accuracy of Users' identity and is not responsible for the inaccuracy of such information. In the event of indications of identity theft, false data or fraudulent use, ApplySpainVisa may suspend or cancel access to the service and terminate the contract by operation of law.

Fourth: Price, taxes and payment conditions

The initial eligibility test is completely free, with no credit card required. The full service is contracted via a single payment of 97 EUR (euros), or its equivalent in the currency selected by the User, the exact amount of which is always displayed before confirming payment. It is not a subscription and does not generate recurring charges or automatic renewals.

Payment is made by bank card through the secure payment gateway Stripe. Payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the «Stripe Services Agreement»). By purchasing, the User agrees to be bound by the Stripe Services Agreement, which may be modified by Stripe in the future. As a condition for ApplySpainVisa to use Stripe's services, the User undertakes to provide truthful and complete information.

All operations involving the transmission of personal or banking data are carried out in an encrypted environment using SSL (Secure Socket Layer) technology, in accordance with payment industry security standards (PCI-DSS). ApplySpainVisa does not receive or store Users' full card data, which is processed directly by the payment provider in its own secure environments.

The charge may appear on the User's bank statement under a descriptor identifying the holder (for example, «ApplySpainVisa» or «APOLLO SOLUTIONS»). If the User pays in a currency other than the euro, their bank or the payment provider may apply the corresponding exchange rate and fees, which are unrelated to ApplySpainVisa.

ApplySpainVisa reserves the right to modify the service fees at any time. Changes will not affect services contracted prior to the date of the change; the applicable price will be the one in force and shown at the time of purchase.

Fifth: Delivery and access to digital content

Once payment is confirmed, ApplySpainVisa will enable access to the contracted content and tools in the User's personal area immediately or within the shortest possible time, and will send the purchase confirmation to the email address provided. The service consists of the supply of digital content and services; it does not involve the shipment of physical goods.

Sixth: Right of withdrawal

As a consumer, the User is generally entitled to withdraw from the contract within 14 calendar days without the need for justification, in accordance with Royal Legislative Decree 1/2007, of 16 November, approving the consolidated text of the General Law for the Defense of Consumers and Users.

Exception applicable to digital content and services: in the case of the supply of digital content and services provided electronically, the User acknowledges and accepts that, if they request the start of provision and obtain access to the digital content and their personal area before the withdrawal period ends, they will lose their right of withdrawal once execution has begun, in accordance with article 103, section a), of the aforementioned law. Before starting the provision, the User gives their prior and express consent and acknowledges their awareness that, once access has been provided, they will lose that right.

To exercise withdrawal where applicable (that is, before accessing the digital content), the User must send an email to support@applyspainvisa.com stating their wish to cancel. ApplySpainVisa will refund the payment using the same payment method used in the purchase, at no cost to the User.

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free online dispute resolution platform: https://ec.europa.eu/consumers/odr.

Seventh: Satisfaction guarantee

Independently of the legal right of withdrawal described in the previous clause, ApplySpainVisa voluntarily offers the User a satisfaction guarantee with a 100% refund of the payment made within 14 days following the purchase date. If for any reason the User is not satisfied with the service, they may request it by writing to support@applyspainvisa.com.

This guarantee is a voluntary commercial commitment and is subject to good-faith use. It will not apply, by way of example: (i) to requests made after 14 days from purchase; (ii) to accounts that have breached these GTU or made fraudulent or abusive use of the service; (iii) to manifestly abusive uses of the right (for example, downloading or fully exploiting the materials with the intention of obtaining their content and then requesting a refund); nor (iv) to more than one refund per User. Refunds will be made using the same payment method used in the purchase.

Preparation suitability guarantee

Where the User has provided complete, truthful and up-to-date information, ApplySpainVisa guarantees that the route, document preparation and form assigned by the Platform will correspond to the situation assessed in accordance with the requirements published and available at the time they are generated. If an error attributable to ApplySpainVisa is identified, it will be corrected at no additional cost; if it cannot be corrected, ApplySpainVisa will refund the amount paid.

This guarantee does not imply that the visa will be granted or prevent the authorities from requesting clarification or additional documentation. It does not cover errors arising from omitted, inaccurate or outdated information; the authenticity, validity or sufficiency of documents provided by the User; subsequent changes in the User’s situation or in applicable regulations; or decisions or discretionary criteria of the competent authority.

Eighth: Conditions of use, liability and limitation of liability

The User must follow up on their procedure and respond to any additional requests that the authorities may require during the process (submission of extra data, corrections, signing of documents, attendance at appointments, etc.). Failure to respond or to meet administrative deadlines is the sole responsibility of the User.

Under no circumstances will ApplySpainVisa be liable for delays, denials or requirements caused by the authorities, nor for damages arising from inaccurate or incomplete information provided by the User, the User's failure to meet requirements, failures in third-party computer systems, interruption of the User's Internet access, or force majeure.

Quantitative limitation of liability: in any case, and regardless of the nature or cause of any claim, the maximum and total liability of ApplySpainVisa towards the User will be limited to the amount actually paid by the User for the contracted service. ApplySpainVisa will not be liable for indirect damages, loss of profit or loss of opportunity. This limitation applies to the maximum extent permitted by applicable law and does not exclude or limit liability that cannot be excluded or limited under the law, including consumer protection regulations or the consumer's non-waivable rights.

Ninth: Proof of orders and archiving

Except in case of manifest error, the burden of proof for which lies with the User, the data kept in ApplySpainVisa's databases has evidentiary value with respect to the transactions carried out. Data regularly kept on computer or electronic media constitute admissible and enforceable evidence under the same terms and with the same evidentiary force as any document received and kept in writing.

In accordance with applicable regulations, the contractual documentation will be archived for 5 years from the conclusion of the contract; the User may access the documents in which they appear as a party by requesting it at support@applyspainvisa.com. ApplySpainVisa will deliver the proof of purchase to the email address provided.

Tenth: Customer support

Any request for information, especially regarding the purchase, refund or operation of the services, must be addressed to ApplySpainVisa by email at support@applyspainvisa.com, by phone at +34 932 20 67 27 or through the Contact section of the Platform. It will be handled within approximately 24 business hours.

Eleventh: Obligations and responsibilities of Users

Upon registering for the Services, Users undertake to:

• Make truthful statements that conform to reality.
• Comply with regulations in force and not infringe public order.
• Respect intellectual or industrial property rights.
• Act in accordance with morality and good customs.
• Not transmit to third parties the passwords and confidential access codes to their personal area.
• Not copy, resell, redistribute or commercially exploit the forms, checklists, guides or templates provided.
• Not use programs or applications that interfere with the operation of the Platform or harm the Services or the Web Platform.

Users are solely responsible for the use of the data they consult, request or communicate on the Web Platform and undertake to hold ApplySpainVisa harmless against any claim, penalty or harm (including legal defense costs) arising from the breach of their legal and/or contractual obligations or from the inaccuracy or falsity of the data provided.

Twelfth: Obligations and responsibilities of ApplySpainVisa

ApplySpainVisa undertakes to offer Users an online service in compliance with the law and to provide the self-service assistance service with the utmost professionalism and diligence.

ApplySpainVisa is not responsible for cases of fraud, identity theft or other infringements committed by Users through the Platform, nor for the truthfulness, authenticity or accuracy of the information provided by Users. ApplySpainVisa will endeavor to keep the Platform available on a continuous basis, but does not guarantee the absence of interruptions due to maintenance, technical incidents or force majeure, and may temporarily suspend access for technical or security reasons.

Thirteenth: Intellectual property

The logos, graphics, photographs, animations, videos and texts that appear on the Web Platform, as well as the forms, checklists, guides, templates and all elements necessary for its operation, may not be reproduced, used or represented by any means without the express authorization of ApplySpainVisa.

The usage rights granted by ApplySpainVisa to Users are strictly limited to their private and personal use, with the sole purpose of preparing their own application, within the framework of the contract entered into. It is strictly prohibited to modify, copy, reproduce, download, disseminate, transmit, commercially exploit or distribute in any way the Services or the elements that compose them.

The names, logos and trademarks of public bodies or third parties that may appear on the Platform are reproduced in accordance with applicable law, for purely descriptive purposes, without implying any link, affiliation or endorsement between ApplySpainVisa and the holder of those rights.

Fourteenth: Data protection

ApplySpainVisa takes the protection of all Users' personal data very seriously and guarantees its processing in accordance with current data protection legislation (GDPR and LOPDGDD). You may consult our Privacy Policy for detailed information.

Fifteenth: Communications and notifications

By accepting these GTU, the User expressly consents to ApplySpainVisa sending them communications related to the status of their application and account and, where they have expressly accepted the sending of commercial communications, information about ApplySpainVisa's activities, services, promotions and news. The User may revoke this consent at any time. The email address provided by the User will be considered a valid means of notification.

Sixteenth: Penalties and termination of the contract

ApplySpainVisa may terminate the contract by operation of law in the event of a breach of the GTU by the User. In the event of a serious breach, termination may occur without any prior notice. In the event of termination attributable to the User, the User may not claim any compensation or refund, without prejudice to the damages that ApplySpainVisa may claim from them. If ApplySpainVisa cancels the contract for reasons not attributable to the User, it will refund the full payment made.

Seventeenth: Assignment of the contract

The User may not assign or transfer their contractual position or the rights and obligations arising from these GTU without the prior written consent of ApplySpainVisa. ApplySpainVisa may assign the contract to third parties, in particular within the framework of corporate transactions (mergers, acquisitions or restructurings), guaranteeing in all cases the same level of protection for the User.

Eighteenth: Entire agreement, partial invalidity and language

These GTU, together with the Legal Notice and the Privacy Policy, constitute the entire agreement between the Parties regarding the service and supersede any prior agreement or communication on the same matter. Should one or more provisions be declared null or non-binding, the validity of the remaining ones will not be affected. Should versions of these GTU exist in different languages, the Spanish version will prevail unless a mandatory legal provision states otherwise.

Nineteenth: Applicable law and jurisdiction

These GTU and the contract will be governed by Spanish law. In cases of contracting with consumers, the specific regulations for the Defense of Consumers and Users will apply, and consumers may resolve any dispute before the competent court according to their place of residence or that of ApplySpainVisa's registered office. In all cases of commercial contracting, the parties agree to submit to the exclusive jurisdiction of the courts of Madrid.

Twentieth: Withdrawal right exercise form

In accordance with the provisions of the Consolidated Text of the General Law for the Defense of Consumers and Users (RLD 1/2007), consumers may exercise their right of withdrawal before ApplySpainVisa has started providing the services (access to digital content), by sending a communication to support@applyspainvisa.com with the following information: full name, contract date, contracted service and express indication of the wish to withdraw.